Office FAQs

/Office FAQs
Office FAQs 2018-02-07T17:32:03+00:00

Office FAQs

If you have an after hours emergency, you may call the office phone number and press 4 to reach Dr. Ward, and he will call you back immediately.
We see adults, children and senior citizens. Children are typically seen for the first time at three years of age and may be referred to a pediatric dentist if it is indicated. We see many patients from Bristol Glen Care Facility and Andover Sub Acute Care.
We are always happy to see new patients! To insure accurate diagnosis and thorough treatment, all new patients are scheduled for a comprehensive oral examination, including any necessary x-rays and diagnostic procedures. Our treatment coordinators will write up a plan for your future treatment.
Dr. Ward is a general dentist who performs all types of treatment including extractions and root canals in his office. In almost all cases procedures can be performed here. In the rare situation where a patient cannot be treated here, there are specialist here in our building.
We accept cash, checks, Visa, MasterCard, American Express, and Discover. Financial arrangements offering extended terms are also available through Care Credit. Our treatment coordinators and billing specialists are experts in making excellent dental care affordable for almost every budget.
As a service to our patients, we submit claims to your insurance company. Patients are responsible for their estimated percentage of the fee and or deductible at the time of service unless financial arrangements have been previously made.

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We have many patients in our practice that we are not a plan doctor for. We will submit to your insurance company. You may have a higher co insurance. Sometimes cleanings are still covered when you see a dentist outside of your plan. It is best to contact your insurance company as each plan is different.
There is plenty of parking in our building lot. We have handicapped spaces available. Our office is handicapped accessible.
We do many types of cosmetic dentistry including, whitening, veneers, crowns, tooth colored (composite) fillings, children and adult braces including Invisalign. We specialize in partial and full dentures.